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Communication Skills

Posljednje ažuriranje almost 6 years ago

13

Napomena autora:

Fun soft skills training on interpersonal communication

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Watch the video clip.

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Watch the video clips below. Then answer the question that follows.

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Watch the video and identify the non-verbal forms of communication.

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1

Take the Emotional Intelligence Test below. You may also access it by going to this site: https://greatergood.berkeley.edu/quizzes/ei_quiz/take_quiz

1

Watch the clips below and list the do's and don'ts of communication skills as they appear here.

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1

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Work with a problem and practice using I statements with the task cards below.

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Pitanje 1

1.

What forms of communication do you use most often to communicate with friends, family, employers, etc.?

text

email

phone call

video chat

social media

other

Pitanje 2

2.

With a partner discuss the following: How easy is it to communicate effectively? List some things that might go wrong when we are trying to communicate with others.

Pitanje 3

3.

Both videos are examples of effective communication.

Tačno

Netačno

Pitanje 4

4.

What forms of non-verbal communication did you identify in the video?

Pitanje 5

5.

Based on the picture above, what is going on? What might they be thinking or feeling? Why do you think so?

Pitanje 6

6.

How did you do?

Great

Better than expected

Not so great

Poor

Pitanje 7

7.

List the "do's" of communication skills here:

Pitanje 8

8.

List the "don'ts" of communication skills here:

Pitanje 9

9.

What are the three intro phrases using I-messages.

1

Pitanje 10

10.

1

Pitanje 11

11.

1

Pitanje 12

12.

Pitanje 13

13.

What did you learn from this lesson? How can you see using some of the communication skills learned today in your everyday life?

Want to learn more about communication skills in the workplace?

Skills You Need