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Laabri

OCR Unit 1 Fundamentals of IT 14 May 2018

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Last updated over 7 years ago
39 Nsɛmmisa
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Fig 1 shows a diagram of a computer network

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17 When maintaining the ‘connected’ fitness equipment, IT staff use a set of Standard Operating Procedures (SOP).

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The ‘connected’ fitness equipment features a hexadecimal error display. The code on the display identifies the error with the ‘connected’ gym equipment.

When updating the equipment’s user manual, the engineer mistakenly used a decimal value instead of hexadecimal.

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18 Staff at AMEC Leisure have received a customer complaint via one of its social media channels.

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(b) Explain two barriers to communication that could be encountered when receiving a complaint via social media.

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19 Before disposing of computer equipment, AMEC Leisure must ensure it has removed all data.

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(ii) Explain two advantages and one disadvantage of the method you have chosen.

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20 Each staff member at AMEC Leisure has a tablet computer with a bespoke operating system.

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(b) Describe three functions that a tablet computer’s operating system will perform.

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(c) Describe two troubleshooting tools that could be used to investigate faults with the tablet computers.

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(d) The tablet computers are connected to a network using the TCP/IP protocol. The addressing information must be configured manually.

Identify three pieces of information that must be configured to allow the tablet computer to access a web site on the internet.

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(f) Data on the tablet computers must be protected from accidental deletion.

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END OF QUESTION PAPER

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1.

Which of the following types of server would be used to run a virtual machine?

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2.

Which of the following is an example of storage virtualisation?

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3.

Which of the following is a characteristic of a peer to peer network?

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4.

Which network topology is represented in Fig. 1?

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5.

What is meant by the term ‘Metropolitan Area Network’ (MAN)?

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6.

Which of the following is an example of a WAN connectivity method?

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7.

Which of the following is not a suitable use of a blog by a business?

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8.

Which of the following is considered to be a personal attribute for a successful network manager?

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9.

Why could two staff members of an organisation have different expected standards of dress code at work?

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10.

Which of the following is not a purpose of a professional body?

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11.

Which of the following is an example of staying safe online?

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12.

Which of the following is not an example of disaster planning?

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13.

Which of the following is an attempt to gain information by listening to communication traffic?

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14.

Which of the following is an example of digital security?

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15.

Which of the following describes why usernames must be used with a password for improved security?

Answer all the questions.

AMEC Leisure runs leisure centres throughout the country providing a variety of facilities. It has a website where customers can register to use a fitness gym’s facilities and create a personal profile to store training programs and track their progress. Customers can also link their social media accounts to their profile to share their training information with friends.

The leisure centres feature the latest fitness technology including ‘connected’ fitness equipment that automatically uploads workout information to the customer’s personal profile.

AMEC Leisure’s IT staff are responsible for the maintenance of the ‘connected’ fitness equipment as well as the company’s computer systems.

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16 Staff at AMEC Leisure must read and sign the company’s Code of Conduct. Explain two reasons why staff must agree to the AMEC Leisure Code of Conduct.

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17.

(a) Explain why IT staff use SOP to maintain the ‘connected’ fitness equipment.

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18.

(b) Convert the decimal number 244 to hexadecimal. You must show your workings .

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(c)Each piece of ‘connected’ fitness equipment has 128 mebibytes of storage.

Describe the difference between a mebibyte and a megabyte and explain why mebibytes are used.

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20.

(d) Discuss the use of wireless technologies for uploading data to and from the ‘connected’ fitness equipment.

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21.

(a) Identify one social media channel that could be used by AMEC Leisure.

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2

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24.

(a) (i) Identify one method that could be used to remove data from equipment before disposal.

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25.

Advantage 1

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26.

Advantage 2

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27.

Disadvantage

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28.

(a) Explain one benefit to AMEC Leisure of using a bespoke operating system

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2

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3

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2

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2

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3

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37.

(e) Explain one benefit of not using automated methods to configure the addressing information.

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38.

Identify and describe one type of utility software that can be used for this purpose.

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39.

(g) Identify and describe one other type of utility software that can be used to improve the performance of the tablet computer.