1-Based on what you know, what is the best way to help a customers?
2-You are having a bad day at work, and an upset customer just walk in and start to compline, what do you do?
3- Your customer can't decide what to buy, and ask for your advice, will you give it?
4- The % of customers who think that having a knowledgeable employees is good for the company is :
5- As a customer service employment what can you do to absorb the anger of an upset customer:
What is the best way to get a life time customers:
Do you think you need more learning lectures for customer service:
8- Customer service doesn’t need learning.
9- Knowledge can acquired different sources like testimonies.
Smiling make the customers feel comfortable talking to you.
Customer service knowledge is not important in you field of work.
Give one benefit for a good customer service:
Rate your customer services experience:
Tell us what can you add to customer service
knowledge:
I would be better if I know more about: