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customer service

Last updated over 5 years ago
15 questions
1

1-Based on what you know, what is the best way to help a customers?

1

2-You are having a bad day at work, and an upset customer just walk in and start to compline, what do you do?

1

3- Your customer can't decide what to buy, and ask for your advice, will you give it?

1

4- The % of customers who think that having a knowledgeable employees is good for the company is :

1

5- As a customer service employment what can you do to absorb the anger of an upset customer:

1

What is the best way to get a life time customers:

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Do you think you need more learning lectures for customer service:

1

8- Customer service doesn’t need learning.

1

9- Knowledge can acquired different sources like testimonies.

1

Smiling make the customers feel comfortable talking to you.

1

Customer service knowledge is not important in you field of work.

1

Give one benefit for a good customer service:

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Rate your customer services experience:

1

Tell us what can you add to customer service
knowledge:

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I would be better if I know more about: