Unit 5 Test - Cheryl Christensen | Library

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1

Contrast how communication flows differently in Vertical vs. Horizontal Management Organizational Structures

BM1.2

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What are two ways that Vertical and Horizontal Management Organizational Structures are similar to each other

BM1.2

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What are two ways in which Leadership and Management are similar

BM1.6

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A team made up of employees from about the same hierarchical level, but different functional/department areas of an organization is called a:

BM1.2

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What does a Horizontal Management Structure look like in an organization

BM1.2

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2

Seperate the following list into characteristics of Vertical and Horizontal Organizational Structures

decentralized
designated tasks
empowered employees

BM1.2

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Which management function is described in the following situation: Christy Chen determines the type of workers she needs, locates qualified applicants, selects those to be hired, and assigns the new hires to a work area.

BM1.3

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As a business grows, it has to begin to divide task to designated departments to get work done. This action of dividing tasks, falls under which function of management?

BM1.3

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Raja Hossein monitors/checks the quality of staplers manufactured under the brand name Bostitch. If a stapler doesn't meet the standards (goals/objective) that are agreed upon, an employee in his department puts the stapler in a reject pile. What function is Hossein performing?

BM1.3

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Manila Water, the NEW provider of the water and sewerage services in the Philippines has promised to make the nation's water and sewerage system run as efficiently and profitably as the one it operates in Manila. Its primary challenge will be the management function of ____ because it needs to motivate and inspire the 2,000 employees it inherited from the government-owned facility to work more efficiently to fulfill the companies promise/goal.

BM1.3

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The world's largest bank. Deutsche Bank set as its objective to make its name more recognizable in the United States. To accomplish this they plan to sponsor a PGA golf tournament. The making of these decisions represents which management function?

BM1.3

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What leadership roles are very hands on

BM1.4

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What leadership roles require much emotional support

BM1.4

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It’s my first day at Hamburger’s R Us - I started the day shadowing someone and now I am starting to do work with someone telling me every step what to do - this person is not my manager but they know what they are doing - What Leadership Role is being demonstrated/used

BM1.4

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I just arrived at work today (Hamburgers R Us) and my shift manager has indicated that I will be running the cash register and interacting with customers for my full shift today by myself. I will see very little of the manager today - What Leadership Role is being demonstrated/used

BM1.4

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It’s my second week of work at Hamburgers R Us and I have now spent time at each of the station. I really like working at the cash register, I thought I had it all figured out. But then. . . the order got messed up the trainer wouldn’t tell me how to fix directly they just kept giving me suggestion - What Leadership Role is being demonstrated/used

BM1.4

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A new teacher has completed their college class training and has shadowed a teacher. It is time to take the class over for themselves (student teaching). The new teacher is not confident and is fearful - the mentor teacher remains in the room and provides encouragement and feedback when asked - What Leadership Role is being demonstrated/used

BM1.4

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In order to attract younger customers to the Lacoste brand of clothing, CEO Robert Siegel made all of the major decisions in product planning, distribution, and promotion. He asked for no input from his employees. Siegel used a(n) _____ management style.

BM1.5

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Luca Villanova has a major decision to make about how to increase attendance for the professional soccer team he owns. He wants to call his players and coaches together, generate alternatives, and come up with a solution by mutual agreement and vote. His style of leadership is called:

BM1.5

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At IBM, the MDX group is at a crossroad about how to market a new software package. Judy Ramsby, the head of the group, has told the group of managers that "it is up to the group. As long as they don't violate company policy, the decisions are up to them." Judy Ramsby is practicing a(n) _____ leadership style.

BM1.5

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"Come with Me" / Leader inspires motivation and offers guidance and feedback

BM1.5

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Leader focus on a harmonious working environment (feelings), puts people first.

BM1.5

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Leader sets an example of high performance, high pace, and high quality; leader values results more than anything

BM1.5

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Leader builds engagement and focuses on improving employees becoming better individuals and professionals long term

BM1.5

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Which term describes the process of accomplishing an organization’s goals through effectively using its people and resources?

BM1.6