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Phone Etiquette

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Last updated over 2 years ago
8 questions
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Complete all tasks in this section.
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Question 1
1.

What percent of people have smart phones in the entire world? Explain.

Question 2
2.

How do people use smartphones for everyday tasks of life?

Question 3
3.

Think of 3 things that people do now on their smart phones that looked very different before they had a smart phone. Explain.

“It is okay to own a technology, what is not okay is to be owned by technology.” ― Abhijit Naskar, Mucize Insan: When The World is Family
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Question 4
4.

What are pros of technology? What does it mean to be owned by technology? Is this a good thing?

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Common Smartphone Mistakes

a. Ignoring people when using your phone
b. Loud or inappropriate ringtone choices
c. Texting during class or meetings
d. Not silencing the phone in quiet places like libraries or theaters
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Question 7
7.

Question 8
8.

Create a list of positive ways we can use our smartphones to help others see we value them more than ourselves. Think of ways we should use the phone during school, during work, or while at a job interview. List as many positive things as possible.

Question 5
5.

Question 6
6.

Of the mistakes listed, which one do you find most disrespectful? Explain.
Select 3 things you should NOT do when on the telephone with a potential client/customer.
Warmly greet the client
Act like you are busy
Speak rudely
Don't help them solve their problem
Select 3 things you SHOULD do on the phone with a potential customer.
Have good vocabulary
Say my pleasure or you are welcome
Eliminate call transfers
Tell them not to call back