Intro to Management LO 4

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Leadership is the process of guiding and motivating others toward the achievement of organizational goals.

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11. A manager who makes one-directional decisions and seeks no input from her subordinates can be described as having an autocratic leadership style.

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12. The three participative leadership styles are consultative, democratic, and socialistic.

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35. _____ is the process of guiding and motivating others toward the achievement of organizational goals.

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36. Manila Water, the provider of the water and sewerage services in the capital of the Philippines has purchased the government owned water and sewerage system for the entire country. It promises to make the nation's water and sewerage system run as efficiently and profitably as the one it operates in Manila. Its primary challenge will be the management function of ____ because it needs to convince the 2,000 employees it inherited from the government-owned facility to work more efficiently.

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Leadership is:

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38. Stuart McFarland is sales manager for a hotel. His job entails leading, motivating, and communicating with employees. McFarland’s main management activity is:

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39. Which of the following is NOT one of the five key types of power?

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40. Manila Water, the provider of the water and sewerage services in the capital of the Philippines has purchased the government owned water and sewerage system for the entire country. It promises to make the nation's water and sewerage system run as efficiently and profitably as the one it operates in Manila. Its primary challenge will be to convince the 2,000 employees it inherited from the government-owned facility to work more efficiently. Manila Water sought to boost employee morale by linking pay to performance. In other words, management has used its _____ power to improve employee productivity.

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41. Two co-workers at Nortel came up with an idea for renting software over the Internet. Nortel’s top management liked the idea and set up a special division called Channelware devoted to taking the idea and making a new product. The ability of the Nortel top management to create this new division and assign employees to it is a result of their having _____ power.

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42. Airline stewards in China will remove someone from the plane if they attempt to bring their own food with them. Instead, passengers must buy the food sold on the plane. The stewardesses have been given _____ power to deal with passengers who won't obey the rules.

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43. Medical diagnostic equipment specialist Georgiana Rutland was asked to attend a medical conference in which the attendees discussed new uses for laser technology in diagnosing certain types of cancer. Rutland exerted considerable influence over the decisions to adopt the laser technology because of her _____ power.

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Jack Welch, former CEO of General Electric, was known by his employees as “Bloody Jack” because of the downsizing and restructuring he insisted the company do if its various departments were unable to achieve organizational goals. Knowing this nickname, you can assume that Welch used _____ power to accomplish his goals for GE.

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46. When your boss gives you a raise, he or she is using _____ power.

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47. The relatively consistent pattern of behavior that characterizes a leader is called his or her _____ style.

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48. Among managers there are three distinctive leadership styles. They are:

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In order to attract younger customers to the Lacoste brand of clothing, CEO Robert Siegel made all of the major decisions in product planning, distribution, and promotion. He asked for no input from his employees. Siegel used a(n) _____ style to increase Lacoste's sales.

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56. Luca Villanova has a major decision to make about how to increase attendance for the professional soccer team he owns. He wants to call his players and coaches together, generate alternatives, and come up with a solution by mutual agreement and vote. Villanova is an example of which style of democratic leader?

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Which two different leadership styles use empowerment?

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62. _____ is the set of attitudes, values, and standards that distinguishes one organization from another.

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63. Which of the following statements about corporate culture is true?

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64. Creative Good is a 35-person strategy-consulting firm that believes you must create a good employee experience to offer a good customer experience. Toward this goal, Creative Good focuses on collaborative workshops, full-staff meetings, and a company-wide emphasis on relationships and communication--from the customer to the client, to the employees of Creative Good, and to the company's leaders. This description represents the _____ of Creative Good.

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6. List the five primary sources or bases of power.

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Intro to Management LO 4

Leadership is the process of guiding and motivating others toward the achievement of organizational goals.

11. A manager who makes one-directional decisions and seeks no input from her subordinates can be described as having an autocratic leadership style.

12. The three participative leadership styles are consultative, democratic, and socialistic.

35. _____ is the process of guiding and motivating others toward the achievement of organizational goals.

Leadership is:

38. Stuart McFarland is sales manager for a hotel. His job entails leading, motivating, and communicating with employees. McFarland’s main management activity is:

39. Which of the following is NOT one of the five key types of power?

42. Airline stewards in China will remove someone from the plane if they attempt to bring their own food with them. Instead, passengers must buy the food sold on the plane. The stewardesses have been given _____ power to deal with passengers who won't obey the rules.

46. When your boss gives you a raise, he or she is using _____ power.

47. The relatively consistent pattern of behavior that characterizes a leader is called his or her _____ style.

48. Among managers there are three distinctive leadership styles. They are:

In order to attract younger customers to the Lacoste brand of clothing, CEO Robert Siegel made all of the major decisions in product planning, distribution, and promotion. He asked for no input from his employees. Siegel used a(n) _____ style to increase Lacoste's sales.

Which two different leadership styles use empowerment?

62. _____ is the set of attitudes, values, and standards that distinguishes one organization from another.

63. Which of the following statements about corporate culture is true?

6. List the five primary sources or bases of power.

8. List the three types of participative leadership.

Leadership is the process of guiding and motivating others toward the achievement of organizational goals.

11. A manager who makes one-directional decisions and seeks no input from her subordinates can be described as having an autocratic leadership style.

12. The three participative leadership styles are consultative, democratic, and socialistic.

35. _____ is the process of guiding and motivating others toward the achievement of organizational goals.

Leadership is:

38. Stuart McFarland is sales manager for a hotel. His job entails leading, motivating, and communicating with employees. McFarland’s main management activity is:

39. Which of the following is NOT one of the five key types of power?

42. Airline stewards in China will remove someone from the plane if they attempt to bring their own food with them. Instead, passengers must buy the food sold on the plane. The stewardesses have been given _____ power to deal with passengers who won't obey the rules.

46. When your boss gives you a raise, he or she is using _____ power.

47. The relatively consistent pattern of behavior that characterizes a leader is called his or her _____ style.

48. Among managers there are three distinctive leadership styles. They are:

In order to attract younger customers to the Lacoste brand of clothing, CEO Robert Siegel made all of the major decisions in product planning, distribution, and promotion. He asked for no input from his employees. Siegel used a(n) _____ style to increase Lacoste's sales.

Which two different leadership styles use empowerment?

62. _____ is the set of attitudes, values, and standards that distinguishes one organization from another.

63. Which of the following statements about corporate culture is true?

6. List the five primary sources or bases of power.

8. List the three types of participative leadership.