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Call Dispositions / Operator Actions / FIRST

Last updated over 1 year ago
29 questions
1

General Documentation

1

Disregard per instructions

1

Disregard per abort

1

2 way no disconnect

1

Subscriber Compliment

1

Confirmed Actual

1

Full Clear Partial Clear

1

Getting help from leadership

1

Connected, speaking to subscriber

1

Call didn't go through or is busy

1

No answer after 6 rings

1

No message left

1

Message left on the answering machine

1

Voicemail full or not set up

1

Disconnected with subscriber

1

Recording but no message

1

Call aborted, forceful hangup

1

Not Available

1

Accidental Hangup

1

Officers were dispatched

1

Updating dispatch

1

Cancel dispatch (not for fires)

1

Dispatch will not respond (MUST document why)

1

Wrong agency, contact support

1

FIRST - F:

1

FIRST - I:

1

FIRST - R:

1

FIRST - S:

1

FIRST - T: