Stages / Call Flow
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Last updated over 1 year ago
34 questions
1
First research step:
First research step:
1
First step of the call flow:
First step of the call flow:
1
FORPICS - R:
FORPICS - R:
1
step 3 of reach
step 3 of reach
1
FORPICS - I:
FORPICS - I:
1
3rd step of respond
3rd step of respond
1
FORPICS - C:
FORPICS - C:
1
Reach step 2
Reach step 2
1
FORPICS - S:
FORPICS - S:
1
Second call flow step:
Second call flow step:
1
1st step of respond
1st step of respond
1
Final research step
Final research step
1
Call flow third step:
Call flow third step:
1
after the 2way doesn't go through we attempt the:
after the 2way doesn't go through we attempt the:
1
Pull up buffer
Pull up buffer
1
review second step
review second step
1
FORPICS - F:
FORPICS - F:
1
last step of reach
last step of reach
1
final respond step
final respond step
1
NCR stands for
NCR stands for
1
FORPICS - P:
FORPICS - P:
1
review final step
review final step
1
after full duplex doesn't connect we move onto:
after full duplex doesn't connect we move onto:
1
for 2ways we first attempt to connect how many times?
for 2ways we first attempt to connect how many times?
1
Last call flow step:
Last call flow step:
1
Reach step 1
Reach step 1
1
RP stands for
RP stands for
1
FORPICS - O:
FORPICS - O:
1
Research step second step:
Research step second step:
1
Autofeed turn on/off button
Autofeed turn on/off button
1
3rd step of review
3rd step of review
1
second step of respond
second step of respond
1
RECON stands for
RECON stands for
1
review first step
review first step