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Laabri

SMM Final Exam Review

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Last updated almost 2 years ago
40 Nsɛmmisa
Chapter 1
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Chapter 2
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Chapter 3
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Chapter 4
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Asemmisa {{asɛmmisaAhyɛnsode}}
1.

According to the text, the most valuable element on the social media ecosystem is Owned Media.

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2.

Which of these is NOT one of the seven myths of SMM?

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3.

Which of these is NOT an important aspect to social media marketing?

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4.

JetBlue set out to develop a full-fledged SMM strategy by engaging all BUT which of these teams in social media?

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5.

Social media marketing is based in part on age-old concepts of community

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6.

Social media marketers can influence what participants say and think about their brands and they can control the conversation entirely.

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7.

Which action is NOT recommended to limit the time investment in SMM?

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8.

Which is a TRUE statement?

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9.

Social media attractive to consumers because it is accessible to all consumers worldwide

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10.

Which aspect distinguishes SMM from traditional marketing?

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11.

Which of these are part of the social media marketing planning cycle?

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12.

The most popular uses for social media are to build brand awareness and to increase customer loyalty.

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13.

A social media marketing strategy should identify strategic opportunities discovered during audience listening.

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14.

Why is it important for a firm to listen to social media conversations about its competitors?

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15.

Select all the stated key objectives of SMM

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16.

In addition to primary SMM objectives, other secondary objectives include:

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17.

Which of these is NOT considered a social media marketing goal?

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18.

Which of the 8 C’s of strategy development refers to engaging with influencers so that you can enlist them to help shape opinions about your product or service?

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19.

Which of these can be the greatest asset to a social media team in influencing its audience?

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20.

Marketers need to focus on the words used to describe specific brands if sales are increasing.

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21.

LinkedIn allows self-promotion on its platforms. Members can use the words buy, sell, or attend.

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22.

The Forrester Social Technographics Ladder identifies personas based only on what behaviors they present on social media.

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23.

Big data provides opportunities to perform behavioral targeting without significant risks.

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24.

What is a common issue with social media marketing plans?

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25.

Select all processes for creating a SMM plan

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26.

The Persona Development Cycle does NOT include:

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27.

Why is the Social Technographics Ladder useful?

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28.

The raters group on the Social Technographics Ladder is identified as those that post rating of products or services

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29.

LinkedIn offers behavior targeting that uses data from platform business partners related to online and offline product-related behaviors

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30.

Which rung on the Social Technographics Ladder represents those that simply maintain their profiles on social networking site?

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31.

All of these are dimensions of social media EXCEPT:

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32.

The content of interruption ads is focused around selling a product or service regardless of its value to the target market.

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33.

There is no set rule for how often you should post.

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34.

Marketers should only use bots if they have the resources for 24-hour coverage.

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35.

Which components are part of the customer journey?

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36.

Which of these is represented in the holistic approach to SMM as whether decisions regarding the use of social media tools are based on a highly centralized hierarchy or a network of contributors with decentralized decision-making authority?

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37.

The inbound marketing methodology suggests that firms develop relationships with customers by implementing which strategy?

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38.

Deciding which practices to employ in social media is based on the ethical limits and norms of the online community and the tools available.

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39.

Why is it important to be careful when using online translations to create new content?

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40.

Creating which of these can assist social media marketers in understanding how potential customers progress through their journeys?