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CHAPTER 12: TEAMS

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Last updated over 1 year ago
20 questions
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Question 20
20.

Which type of team is brought together for a specific purpose and shares the same skill set?
Functional team
Cross-functional team
Task force
Committee
What is a cross-functional team?
A permanent team that handles all company issues
A team composed of representatives from various functional teams
A team made up of people with the same job function
A team that only works on financial matters
What does collaboration in teamwork involve?
Sharing ideas and making compromises for the team's benefit
Competing with team members for recognition
Working independently to achieve personal goals
Avoiding all conflicts within the team
What is the term for the interacting forces within a group, including attitudes, behaviors, and personalities?
Group synergy
Team dynamics
Collaborative energy
Group dynamics
Which behavior involves accepting things that happen without trying to change them?
Assertive behavior
Proactive behavior
Aggressive behavior
Passive behavior
What is the first step in the conflict resolution model?
Brainstorm potential solutions
Analyze and discuss the issue
Implement the solution
Acknowledge conflict and define the problem
What is negotiation in the context of conflict resolution?
When a neutral third party helps resolve a dispute
When the conflict is ignored to maintain peace
When one party forces their solution on the other
When conflicting parties discuss a compromise
What is the recommended approach when dealing with a difficult coworker?
Show professionalism and focus on the issue
Respond with equal aggression
Ignore the problem and hope it goes away
Immediately report them to human resources
What is bullying in the workplace?
Occasional disagreements with colleagues
Constructive criticism of work performance
Repeatedly being unkind and cruel to a perceived weaker person
Healthy competition between coworkers
Which of the following is NOT mentioned as a common leadership characteristic?
Inflexibility
Honesty
Self-confidence
Problem-solving skills
In which leadership style does the leader share decision-making with the group?
Laissez-faire
Democratic
Bureaucratic
Autocratic
Which leadership style maintains all the power within a team?
Bureaucratic
Autocratic
Laissez-faire
Democratic
When a teacher does NOT direct students during an activity, which style of leadership is the teacher exhibiting?
Laissez-faire
Autocratic
Bureaucratic
Democratic
The laissez-faire leadership style is characterized by:
A hands-off approach to leadership
Constant intervention in team activities
Strict control over team members
Shared decision-making with the team
Which statement about leadership is true?
Individuals can exhibit leadership skills without being in a leadership position
All effective leaders use the same leadership style
Leadership skills are innate and cannot be developed
Only managers can demonstrate leadership skills
Which of the following is NOT true of teamwork in the workplace?
Gives leaders a collaborative insight to new opportunities
Requires team roles to be clearly recognized
Encourages support and recognition in team members
Creates an inefficient environment
Which of the following statements describes a conflict?
Belief in someone's ability and reliability
Disagreement through which parties involved perceive a threat to their need, interests, or concerns
Ability to perform an action or the possession of control or influence over others
Mindset of which parties take efforts to build or maintain a healthy relationship with each other
Susan and Lee were in a conflict. Susan claimed she would give up part of her interest if Lee gave up part of his. This is an example of what?
Avoidance
Collaborative
Competitive
Compromising
COLLABORATION SKILLS
Interacting forces within a group or team, including the attitudes, behaviors, and personalities of all members.
NEGOTIATION
When individuals involved in a conflict come together to discuss a compromise.
TEAM
Behaviors that individuals exhibit when working with others to achieve a common goal and maintain working relationships.
CONFLICT-RESOLUTION SKILLS
Cooperative efforts by individual team members to achieve a goal.
CONFLICT
Group of two or more people who work together to achieve a common goal.
LEADERSHIP
Behaviors that individuals exhibit when working with others to achieve a common goal and maintain working relationships.
CONFLICT MANAGEMENT
Ability to influence others to reach a goal.
TEAMWORK
Process of recognizing and resolving disputes.
COLLABORATION SKILLS
Strong disagreement between two or more people or a difference that prevents
GROUP DYNAMICS
Skills required to resolve a situation in which a disagreement could lead to hostile behavior such as shouting or fighting.
WHEN TURNING IN SOMETHING LATE IN MS. GARZA'S CLASS YOU MUST TURN IN WHAT WITH YOUR LATE ASSIGNMENT?
LATE GOOGLE FORM
PINK SLIP
YELLOW SLIP
NOTHING