Chapter 14 Measuring Success in Business

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Draggable item		Corresponding Item
Employee satisfaction		Money from the sale of goods and services
Revenue		The proportion of sales in a total market that a business or product enjoys
Customer satisfaction		This is achieved through meeting customer wants and needs offering good customer service
Profit		Money left over after all costs have been subtracted from revenue
Market share		When a business increases in size or operations by increasing market share or revenue or no. Of employees
Success		This is achieved through dividend payments and rises in share prices
Growth		This is achieved through higher wages, benefits or bonus
Owner/ Shareholder satisfaction		How well a business is performing can be measured several ways