should be of greater interest for all businessman/women
The personal characteristics of students taking up business courses are:
not really relevant to succeed in life
the most important variable in determining the quality of service to be given after their graduation
shaped and molded by those who teach them
not as important as the skills and knowledge that tehy will poses.
Which of the following is the most important personal characteristics of a good businessman/women?
willingness to serve the community
openness and honesty
a sense of being "centered" as a person
shrewd
To develop trust, it is important to stress..
fairness in the practice of ranking and seniority
an open and honest communication
favoritism and nepotism
buddy0bussy system.
Concerning honesty to customers, I believe that...
it is not necessary to establish a good relationship
it is essential if a relationship is to be established
it should rarely be done
it should be done when the businessman feels like doing it.
Out of the following factors, which is the most important in determining whether a business enterprise will be successful?
the kind of person the businessman/woman is
skills and knowledge in the exercise of one's profession
the amount of profit that one can generate
being loved by the community and his/her employees.
Of the following, which is the most important attributes of an effective and successful businessman/woman?
knowledge of business theories
skills in using techniques appropriately
genuineness and openness
ability to achieve the set goal
Regarding the manager/employee relationship, I think that...
the manager should remain objective in his/her dealings
the manager should be a friend to his.her employees
a personal relationship, but not friendship, is not essential
the manger should be strict/rigid.
I should be completely open, honest, and transparent with my employees
whenI like and value them
when I have negative feelings toward them
rarely, if ever, so that I will avoid negatively influencing the manager-employee relationship
only when it intuitively feels like the right thing to do
I expect that I will experience professional "burn-out" if,
I get involved in too many exciting and demanding projects
I must do things in my work that aren't personally meaningful
my personal life is characteriezed by conflict and struggle
my customers complain a lot.
If I were an employee and were convinced that my supervisor was encouraging trainees/ "practicumers" to participate in an unethical behavior, what would you do?
discuss the matter with the supervisor
report the supervisor to the director/president of the company
ignore the situation for fear of negative consequences
take a "hands-off", that is not my "problem" attitude.
Of the following, my greatest fear when I think about the beginning a business enterprise is..
that I will make a lot of mistakes
that my customers won't stay too long in my company
that I will identify too much with my company problems
that I won't know enough or be skillful enough in using techniques.
Out of the following motivations, the one that best expresses my reason for wanting to be a businessman/woman is..
my desire to help people
my hope of changing the world in some way
my need to see other people develop themselves as fully human
the prestige and status that I associate with being a successful and well-respected businessman/woman.
When I consider being involved in the business profession, I value most..
the money I expect to earn
the security I imagine I will have in the job
the knowledge that I will be intimately involved with people
the personal growth I expect to experience through my work.
I believe that the real deal for professional licensing and certification is..
to provide information to the public about services of a particular profession
to protect the public by setting minimum levels of competence
to upgrade the different professions by assuring that the highest standards of excellence are promoted
to protect the self-serving interests of various professions and to reduce competitions.
Managers should terminate relationship with a customer when
the customer decides to do so and not before
they judge that is time to terminate
it is clear that the customer is not benefiting from the company/product
A sexual relationship between a client and a manager is...
ethical if the client initiates it
ethical if the manager decides that it is in the best interest of the business
ethical only when the client and the manager discuss the issue and agree to the relationship
never ethical
Concerning the issue of touching a subordinate, I think that touching...
is unwise, because it could be misinterpreted by the subordinate
should be done only when the manager genuinely feels like doing it
is an important of a business deal
is ethical when a subordinate requests it.
A supervisor has initiated sexual relationship with former trainees (students). He maintains that, because he no longer has any professional responsibility to them, this practice ism acceptable. In. my view, this behavior is..
clearly unethical, because he is using his position to initiate contacts with the students
not ethical, because the prefessional rleationship has ended
not unethical but is unwise and inappropriate
Regarding the issue of who will select the goals of the company, I believe that..
it is primarily the function of the Board of Directors
it is primarily the responsibility of the manager
the Board, managers, and employees should equally share the responsibility.