Menu Knowledge

How many pieces of toast come with "Toast with condiments"?

What condiments do we offer?

What bread types do we offer at LBL?

How can customers ask for their eggs to be cooked on "Eggs your way?"

What might you offer to someone who is ordering "Eggs your way?" (how can you upsell?)

What allergens are present in "Mo's Muesli?"

What might you ask someone who asks for Mo's Muesli?

You can remove the Coulis on the mo's muesli

You can remove the coconut yoghurt on the Mo's Muesli

You can remove the nuts on the Mo's Muesli

Mo's muesli is vegan

What type of eggs come with the "smashed avo and feta

You can change the type of bread on the Smashed avo and feta

Feta can be removed from the Smashed avo and feta on toast

What might you offer to someone ordering the smashed avo and feta?

What does it mean for something to be "Pasturized"

Sides can be added IN the omelet

Which ingredients can be removed from the omelette?

What does it mean for a meal to "have traces" of an allergen?

What are the ingredients in the chili scrambled eggs

What sauce is used in the egg and bacon roll?

What allergens are in the roll?

What is a potato croquette?

If someone asks for hard poached eggs, what should you ask them?

If someone asks for no hollandaise, what should you ask them?

The potato croquettes meal is halal

You can put the hollandaise sauce on the side of the potato croquettes

The poached eggs can be swapped to fried or scrambled.

The Little by Little Ben is Halal

What ingredients are in the hollandaise sauce?

What are the allergens in the LBL ben?

If someone asks for their LBL ben to be made with bacon or salmon, how would you put this through the register?

What are the ingredients in the LBL ben?

How many pieces of toast come with the LBL ben?

what are the allergens in the crispy chicken waffles?

What is the chicken for the chicken waffles marinated in?

What would you offer someone who is worried that the chicken waffles is too spicy?

Ingredients can be removed from the turkish tuna melt

The bread can be swapped for the tuna melt

Ingredients can be removed from the poached chicken sandwich

What allergens are present in the poached chicken sandwich?

What should you ask someone who orders the fruit and almond toast?

What should you ask someone who orders the kids cheese toastie?

What ingredients are on the kids waffles?

The chocolate sauce on the kids waffles can be substituted for maple syrup

What chocolate sauce do we use? How is it made?

What should you ask someone who orders the kids cheese toastie?

What comes with the kids fish and chips? (and how many pieces)

What can you substitute the brioche bun for on the fried chicken burger?

Can the fried chicken burger be made gluten free? Why/why not?

What allergens are present on the fried chicken burger?

Aili and sriracha mayo contain dairy

Select all the dairy products from the list below

What would you offer someone who asks for the mushroom bao buns to be made vegan?

Do the bao buns contain dairy? If yes, what ingredients contain dairy? Can they be removed?

List all elements on the burrito bowl.

The burrito bowl comes with a protein

what protein options can customers add to the burrito bowl?

The burrito bowl is gluten free

Aioli sauce is free with a bowl of chips

What should you ask someone who orders a bowl of chips?

What does "over easy" mean

What does sunny-side up" mean

What high risk ingredient is in hollandaise sauce?

What does it mean for something to be pasturized?

You can order avo as a side and have it either sliced or smashed

What allergen is in the potato croquette side?

What is the difference between our "Crompton road" and "single origin" coffee beans?

What tea options do we offer?

what is the difference between the "calmer sutra chai" and "5 senses chai"

All cold drinks can be split into two cups if a customer asks

You can get a medium dine in mug

What should you say to someone who asks for a dine in medium? (Hint: volume)

How can you tell the difference between a small latte and a small flat white when running drinks?

How can you tell the difference between a large dine in cappuccino and a large dine in latte when running drinks?

What might hint to you that a drink you are about to run is soy milk?

List all the milk varieties that we offer for drinks

List all the smoothies that we offer

All our juices are freshly squeezed/cold pressed

We make mixed juices (2+ ingredients)

What ingredients are in an iced coffee?

What ingredients are in an iced latte?

What ingredients are in an iced mocha?

What ingredients are in an iced chocolate?

What ingredients are in an iced chai?

Where do we get our apple juices from? Who is our supplier?

What is the difference between an iced long black and a cold brew coffee?

What is the difference between a long black and a batch brew coffee?

What is the difference between the "5 senses hot chocolate" and our dark hot chocolate powder (think taste and allergens)

What should you ask someone who orders "a coke" (or any other soft drink)

What milk comes with the turmeric golden latte?

What makes our Vietnamese iced coffee vegan?

Tee refills are free

What is the difference between a short mac and a long mac

What is "mac" short for?

What is the difference between a cappuccino, latte, flat white and a mocha?

List all syrups that we offer for coffee?

What is the order of service for dine in pos?

1. Take their order
2. take payment - cash or card
3. repeat the entire order back to them, including every detail
4. Greet the customer
5. Thank them and direct them back to their table.

What is the steps of service for takeaway pos?

1. Take name and a payment
2. Greet the customer
3. Repeat the entire order back to the customer
4. Take the order
5. Direct the customer to wait outside

What questions should you ask a customer when they order a takeaway or dine in coffee? (there are 3)