Menu Knowledge - Kaitlyn van | Library

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How many pieces of toast come with "Toast with condiments"?

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What condiments do we offer?

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What bread types do we offer at LBL?

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How can customers ask for their eggs to be cooked on "Eggs your way?"

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What might you offer to someone who is ordering "Eggs your way?" (how can you upsell?)

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What allergens are present in "Mo's Muesli?"

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What might you ask someone who asks for Mo's Muesli?

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You can remove the Coulis on the mo's muesli

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You can remove the coconut yoghurt on the Mo's Muesli

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You can remove the nuts on the Mo's Muesli

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Mo's muesli is vegan

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What type of eggs come with the "smashed avo and feta

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You can change the type of bread on the Smashed avo and feta

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Feta can be removed from the Smashed avo and feta on toast

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What might you offer to someone ordering the smashed avo and feta?

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What does it mean for something to be "Pasturized"

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Sides can be added IN the omelet

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Which ingredients can be removed from the omelette?

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What does it mean for a meal to "have traces" of an allergen?

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What are the ingredients in the chili scrambled eggs

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What sauce is used in the egg and bacon roll?

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What allergens are in the roll?

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What is a potato croquette?

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If someone asks for hard poached eggs, what should you ask them?

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If someone asks for no hollandaise, what should you ask them?

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The potato croquettes meal is halal

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You can put the hollandaise sauce on the side of the potato croquettes

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The poached eggs can be swapped to fried or scrambled.

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The Little by Little Ben is Halal

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What ingredients are in the hollandaise sauce?

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What are the allergens in the LBL ben?

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If someone asks for their LBL ben to be made with bacon or salmon, how would you put this through the register?

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What are the ingredients in the LBL ben?

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How many pieces of toast come with the LBL ben?

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what are the allergens in the crispy chicken waffles?

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What is the chicken for the chicken waffles marinated in?

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What would you offer someone who is worried that the chicken waffles is too spicy?

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Ingredients can be removed from the turkish tuna melt

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The bread can be swapped for the tuna melt

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Ingredients can be removed from the poached chicken sandwich

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What allergens are present in the poached chicken sandwich?

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What should you ask someone who orders the fruit and almond toast?

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What should you ask someone who orders the kids cheese toastie?

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What ingredients are on the kids waffles?

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The chocolate sauce on the kids waffles can be substituted for maple syrup

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What chocolate sauce do we use? How is it made?

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What should you ask someone who orders the kids cheese toastie?

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What comes with the kids fish and chips? (and how many pieces)

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What can you substitute the brioche bun for on the fried chicken burger?

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Can the fried chicken burger be made gluten free? Why/why not?

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What allergens are present on the fried chicken burger?

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Aili and sriracha mayo contain dairy

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Select all the dairy products from the list below

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What would you offer someone who asks for the mushroom bao buns to be made vegan?

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Do the bao buns contain dairy? If yes, what ingredients contain dairy? Can they be removed?

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List all elements on the burrito bowl.

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The burrito bowl comes with a protein

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what protein options can customers add to the burrito bowl?

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The burrito bowl is gluten free

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Aioli sauce is free with a bowl of chips

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What should you ask someone who orders a bowl of chips?

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What does "over easy" mean

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What does sunny-side up" mean

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What high risk ingredient is in hollandaise sauce?

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What does it mean for something to be pasturized?

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You can order avo as a side and have it either sliced or smashed

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What allergen is in the potato croquette side?

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What is the difference between our "Crompton road" and "single origin" coffee beans?

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What tea options do we offer?

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what is the difference between the "calmer sutra chai" and "5 senses chai"

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All cold drinks can be split into two cups if a customer asks

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You can get a medium dine in mug

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What should you say to someone who asks for a dine in medium? (Hint: volume)

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How can you tell the difference between a small latte and a small flat white when running drinks?

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How can you tell the difference between a large dine in cappuccino and a large dine in latte when running drinks?

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What might hint to you that a drink you are about to run is soy milk?

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List all the milk varieties that we offer for drinks

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List all the smoothies that we offer

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All our juices are freshly squeezed/cold pressed

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We make mixed juices (2+ ingredients)

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What ingredients are in an iced coffee?

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What ingredients are in an iced latte?

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What ingredients are in an iced mocha?

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What ingredients are in an iced chocolate?

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What ingredients are in an iced chai?

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Where do we get our apple juices from? Who is our supplier?

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What is the difference between an iced long black and a cold brew coffee?

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What is the difference between a long black and a batch brew coffee?

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What is the difference between the "5 senses hot chocolate" and our dark hot chocolate powder (think taste and allergens)

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What should you ask someone who orders "a coke" (or any other soft drink)

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What milk comes with the turmeric golden latte?

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What makes our Vietnamese iced coffee vegan?

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Tee refills are free

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What is the difference between a short mac and a long mac

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What is "mac" short for?

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What is the difference between a cappuccino, latte, flat white and a mocha?

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List all syrups that we offer for coffee?

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What is the order of service for dine in pos?

take payment - cash or card
Take their order
repeat the entire order back to them, including every detail
Thank them and direct them back to their table.
Greet the customer

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What is the steps of service for takeaway pos?

Direct the customer to wait outside
Take name and a payment
Take the order
Greet the customer
Repeat the entire order back to the customer

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